Exchanges and returns
AVP Kicks has a 14-day exchange policy, which means you have 14 days after receiving your item to request an exchange.
Exchanges are only accepted for products whose availability at the time of placing the order is " In Stock (Delivery 1-2 days) ".
For products whose availability at the time of placing the order is " By Order (3-7 days)" no exchanges or returns will be accepted.
To be eligible for an exchange, your item must be in the same condition as you received it, unused, with tags and in the original packaging. Please note that products must be new, never used or tried on and complete as received and must be delivered in original condition, with (original labels, packaging, accessories, manuals) and in perfect condition. All products returned incomplete, damaged, tried on and/or used will not be accepted.
To start a trade, you can contact us at avp.kicks@gmail.com
If your exchange is accepted, it is the customer's responsibility to send it, you will have to send it by CTT mail to the address we indicate, as well as instructions on how and where to send the package. Products must be sent in the original packaging in good condition, inside a shipping cardboard box. Exchanges sent without requesting the exchange in advance will not be accepted.
You can always contact us for any return-related questions via avp.kicks@gmail.com or via our Instagram @avp.kicks